Privacy Policy

Local Sneak SRL ("we", "our", "the company") respects the privacy of the personal data of visitors to our website and customers of our sneaker restoration services. This policy describes how we collect, use, disclose, and protect your information.

1. Data We Collect

We may collect the following categories of data:

• Identification Data: Name, surname, email address, phone number, delivery address (B-dul. Ion Creangă 9/4, if it is the pickup address).
• Transaction Data: Details of service orders (type of sneakers, services chosen, order history).
• Communication Data: Correspondence via email or contact forms.
• Technical Data: IP address, browser type, pages visited, visit duration (through essential cookies).

2. Purpose of Data Processing

We process your personal data for:

• Accepting and processing sneaker restoration orders.
• Communicating regarding order status, price estimates, and technical questions.
• Improving the experience on our website and the services offered.
• Compliance with legal obligations (invoicing, accounting).

3. Legal Basis and Retention Period

Processing is based on contract performance (service order), your consent (for newsletter), and legal obligations.

Data is retained for a period necessary to fulfill the mentioned purposes or for periods imposed by applicable legislation (e.g., financial documents are kept for 10 years).

4. Data Sharing

We do not sell or rent your data. Data may be shared with:

• Technical service providers (website hosting, email) who work on our behalf, under strict confidentiality obligations.
• Competent authorities, only when required by law.

5. Your Rights

In accordance with Regulation (EU) 2016/679 (GDPR), you have the right to:

• Access your personal data.
• Rectify inaccurate data.
• Delete your data (the "right to be forgotten"), under certain conditions.
• Restrict processing.
• Object to processing.
• Data portability.

To exercise these rights or for questions, contact us at: info@localsneak.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction.

7. Contact

Local Sneak SRL

B-dul. Ion Creangă 9/4

Phone: 0740 118 545

Email: info@localsneak.com